| 업무내용/자격요건 |
[Responsibilities]
• Create and issue customer quotes in advance or by request from resellers in ERP
• Record & manage quote information in CRM (Vendor & Westcon CRM)
• Close customer quotes before expiry of existing Contract
• Manage cancellation requests, ensuring any credits due are acknowledged and credited
• Review open order report & liaise with order support team to invoice opportunities
• Produce weekly forecast in CRM
• Working cross line of business and with other departments on lead management
• Handle requests for contract changes (co-termination, adds, deletes, date, ownership, or site)
• Promote and train customers in the understanding of their Installed Base
• Manage Vendor quotes, pricing and special pricing requests
• Work closely with the sales team and order management & finance team
[Skills and Experience]
- Customer Service:
• Understanding of CRM and sales cycle & renewal process
• At least 2 years’ experience in the IT industry would be a plus
- Technology:
• General knowledge of Westcon product portfolio offerings
• General knowledge of networking and communications technology
• Ability to use standard software: MS Office Applications & Database software
- Finance & Compliance:
• Calculate and maintain minimum profitability requirements on a transaction level
[Personal Attributes]
- Essential :
• Accurate and methodical approach with good numerical skills
• Excellent time management and personal organization skills with \'Team Player\' ethics to take the initiative in supporting others
• Professional, friendly, positive and effective approach to customers and colleagues
• Adaptable and flexible approach to work
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Be self-motivated, willing to learn, result-oriented, independent with good attitude
• Possess go-getter attitude and enjoy working in a fast paced, dynamic industry
• Work well within a team environment
- Desirable :
• Contract / Quote Management
• Sales negotiation skills
- Language Requirements:
• Fluency in Korean
• Intermediate level of English both in written & spoken
[지원서류]
- 국영문이력서 및 상세경력기술서 (자유양식)
[지원방법]
- 이메일 접수
- jade@wisesearch.co.kr |
